Community College Outsources Residential Network (ResNet) and Cable TV Refocusing Campus IT to Meet Growing Student Demands

Business Challenge:

With lacking cable TV features, unreliable Internet in the residential halls, and constrained campus IT resources, a local community college knew it was time to evaluate alternative solutions for their residential networking (ResNet) services.

The Solution:

To remain competitive in the college selection process, the community college evolved and their ResNet and Wi-Fi practices by offloading their ResNet needs including Internet bandwidth, wireless networking, and cable TV services in the dorms.

Results:

Coupling Internet bandwidth, wireless networking, and Cable TV with outsourced 24x7x365 help desk support the Community College was able to increase their Internet bandwidth to the residence halls and give students dedicated access points to stream videos, partake in live gaming programs, and record their favorite TV shows for on-demand playback. This investment increased the features and functionality of the student population, and met another key strategic initiative for the college; connecting their multi-purpose complex to provide the community with guest access during events.