The Value of ResNet is Realized in More Ways than Savings & Satisfaction

ResNet, as we define here, bundles high-performing wired and wireless Internet, cable or IPTV services, and technical support to give students an at-home experience. Colleges can choose to implement through in-house staff, yet those who have chosen to outsource have experienced savings over the lifetime of their contract through a variety of factors such as cost avoidance, budget stability, risk management, and time to deployment.

Combating the Data Center Performance Challenge: A Look at 2019 Trends

This year’s Tech Data Symposium in Clearwater, FL was sponsored by IBM and featured in-depth workshops surrounding important trends such as Digital Transformation, Artificial Intelligence (AI) and Business Intelligence (BI), and the Internet of Things (IoT).

While most of these trends are no surprise to our customers, we’re here to help guide buying decisions and make sure you have the right lens to interpret how these themes can be practically applied to your business. Staying abreast of the technology trends impacting each piece of your business are critical to investment and growth strategy, and have influenced a clear shift in the role of the CIO.

Ubiquitous Wi-Fi on Campus: The State of ResNet

Much like society as a whole, the “smart phone lifestyle” is rapidly taking over college campuses with mobile content being uploaded, downloaded, accessed, and shared by students 24/7.

A typical college student today brings eight or nine wireless devices to their college residence hall—whereas a few years ago that number may have been more like two or three. This trend is rising semester after semester as gaming consoles, tablets, speakers, laptops, smart TVs, wireless printers, and wearables become more commoditized, placing a strain on the campus network.

What Exactly is ResNet?

Many of the college administrators and housing directors we talk to every day acknowledge that a robust and reliable residential network (“ResNet”) is important in attracting and retaining on-campus students. Students expect their technology devices and applications to connect anywhere, anytime, and across any device challenging universities with providing consistent coverage, capacity, and seamless connectivity.

ResNet bundles Wi-Fi, internet, internet protocol television (IPTV), phone services, and support to students living in on-campus residence halls.

The State of ResNet

Each year, The Association of College and University Housing Officers International (ACUHO-I) releases a comprehensive report on the current state of Residential Networking (ResNet). The annual report takes the pulse of higher education’s practices and policies around student connectivity needs, wireless demands, bandwidth and metering, device support policies, and budgets.

In the most recently released ACUHO-I State of ResNet Study, the Association’s CEO and Executive Director, Mary DeNiro, summarizes: “As we survey today’s higher education landscape, we are struck by how Wi-Fi and connectivity has rapidly emerged as the lynchpin for student engagement, satisfaction, and success. More universities are responding to a new generation of students prioritizing robust and ubiquitous Wi-Fi and connectivity as an important criterion for their college decision.”

The study revealed that smart phones top the list for the first time as the largest bandwidth-guzzling device on campus with desktops and laptops representing the second largest, and smart TVs coming in third. To support increased bandwidth demand, 72% of schools now offer 1 GB or more of bandwidth dedicated to ResNet—a near three-fold increase since the start of the study in 2012. 69% of schools are including Wi-FI as part of their institution’s strategic plan.

“To support increased bandwidth demand, 72% of schools now offer 1 GB or more of bandwidth dedicated to ResNet—a near three-fold increase since the start of the study in 2012”

- ACUHO-I State of ResNet Study

Should Campus Wi-Fi be a Capital Expense (CapEx) or an Operating Expense (OpEx)?

Higher Education state of Resnet

Capital expenses are typically large investments that an organization makes up-front to fund a major project or initiative. They refer to fixed assets like property, plant, and equipment. Operating expenses on the other hand are generally regarded as the day-to-date costs of running a business.

Services like ResNet are shifting from a CapEx to OpEx model because it allows for:

  • More stable and predictable monthly costs.

  • The ability to pay only for the capacity you need, and then scale as demand fluctuates.

  • A shift in IT operations management as necessary upgrades, repairs, and backups can be built into your monthly service contract.

To Outsource or Not to Outsource… That is the Question

In 2018, 28 percent of schools are outsourcing or considering outsourcing ResNet which represents a 9% increase from the prior year.

In addition to cost savings, outsourcing ResNet to a trusted IT solution partner allows for a true 24/7 support model as many residence halls rely on students to man their help desk who cannot typically provide round the clock coverage.

Learn more about your options for outsourcing your ResNet services to an experience provider. Read our use case: Community College Outsources Residential Network (ResNet) and Cable TV Refocusing Campus IT to Meet Growing Student Demands to see how your campus will benefit. Ready to take the next step? Contact a ResNet expert to get started.

Bringing Containers to RocDev & RIG


On January 24th, ComSource partnered with RocDev and the Rochester Infrastructure Group (RIG) to host an event for over 40 local DevOps professionals featuring our friends at Docker.

Docker’s Senior Solutions Engineers, Derrick Miller and Marlon Ruiz, presented the group with a detailed overview of Containers, their impact on the future of application development and the benefits for Operations and Infrastructure management.


“Reclaim your CPUs”

Typically, data centers utilize under 30% of their CPU power. Docker Containers are lightweight, and will help reclaim your existing infrastructure to deliver increased performance with no heavy lifting

Docker is the leader in the containerization market by providing developers and IT operations the freedom to build, secure and manage apps efficiently without technology or infrastructure lock-in. Docker’s industry-leading container platform brings traditional applications and microservices built on Windows, Linux and mainframe into a secure supply chain, advancing development to ops collaboration while accelerating application delivery by a factor of 13x.

Start building a brighter future with Docker, download the Webinar playback:

Dell Technologies launches new PowerMax storage option

Last week, ComSource President, Jim Carrick and Chief Technology Officer, Rami Hyary attended Dell's Annual conference, Dell Technologies World, in Las Vegas. The trade show attracted over 14,000 attendees, including customers, press and channel partners. 

Dell EMC announced their new PowerMax storage option, which will take place of their previous VMAX. 


The PowerMax is designed for traditional and mission critical applications and contains built-in machine learning, or in other words, autonomous storage. PowerMax is the world’s fastest storage array, with more than 50 per cent better response times than the previous VMAX, two times faster than the nearest competitor. It can also perform up to 10 million input, output operations per second.

“You can make a seamless shift from your current array to this powerhouse, and it does all this without the aid of a storage administrator" Jeff Clarke, Vice Chairman of Products and Operations noted in his keynote presentation

Contact us to learn more about the new PowerMax option. 

Data Protection at the Dome - February 2018


On February 21st, 2018 ComSource hosted its first “Data Protection at the Dome” event at the Syracuse University.  ComSource customers, partners and future clients gathered before the Syracuse/North Carolina basketball game for presentations from ComSource's CEO Kevin Hanlon, President Jim Carrick and Commvault's Joe Kohler.

Key topics of discussion included: Data Protection: Backup & Recovery, Optimizing Cloud Strategies, Data Virtualization & Infrastructure Management and Enterprise Applications.  The event was followed by a Syracuse Orange basketball game at the Carrier Dome versus ACC rival  North Carolina Tar Heels.  Although Syracuse lost by 4 points in the nail-biting game… ComSource, our partners and customers considered the evening a success nevertheless. 

Stay up to date with the latest technology news, customer events and more on the ComSource website here.  To inquire about future events, please email